Naaptol Cheats, Makes Fortune
Why You Should Never Buy Products from Naaptol.com
These are the links of websites where, public has complained against naaptol for its defective product delivery and unsupportive team after sales. Naaptol is making fortune by selling numerous products everyday cheating gullible people.
Modus Operandi: Naaptol advertises fancy and fresh looking products in various websites, newspapers etc. Naaptol is continuously cheating public with their fraud Advertisement and wrong products. If you are excited and decided to purchase products from Naaptol.com think again. You will soon realize that you have made the biggest mistake of your life.
How can 99mag say so certainly about Naaptol, do we have grudge against Naaptol? Are we just trying to do publicity stunt? On what basis we are declaring this. The answer is we too have fresh unbearable experience with Naaptol.
99mag.com recommends not buying any product from naaptol because we want to save your money and time. In Hindi the saying goes like “Jo Diktha Hai, Who Bikta Hai” but some times “Joh Diktha Hai, Wo Hotha Nahin” same is the case of Naaptol .com while selling the defective products.
It is not the complaints given by plethora of public who have compelled us to write about Naaptol. It’s 99mag’s personal experience with naaptol. So, what actually happened with us? Read on to know..
PRODUCT PURCHASED BY US – ULTIMATE SOFA CUM BED
We purchased this ultimate sofa cum bed after getting attracted towards the advertisement flashed in innumerable websites and also watching it in leading newspapers at several occasions. We ordered the product and our order number is 5426260 dated 18/12/2012 for sofa cum bed. To our utter dismay, when the product was delivered to us by Blue dart courier it was not the product as it was shown in their ads. It looked as if they have sent us a second hand piece in stead of a new one. The packing was ugly, the courier boy was rude and demanding, the product was looking old. We were very much upset as the product was not up to the mark and was defective.
By the time we opened the tight packed kit, courier boy had left. We were little tipsy what to do now. Thinking, ok let’s go with the product we tried to test it though we were not happy with the product.
As we pumped the air with the air blower provided with the kit, the air seemed to be deflating or leaking in layman language, slowly. The tight, plump looking sofa got all the air out of it in just 4 hours. Realizing that this is a defective piece we immediately contacted the number 0922-353-7000 given by them in their portal. To our surprise, we had to explain our situation and about the product several times to several customer care executives as you will come to know if you call and find it for yourself that every time you call, a new employee picks up the phone. Then you have to repeat the entire episode and explain about the defective product again and again. They hardly try to understand what the situation is, their answers were like rehearsed and say “We do understand your problem, we have forwarded your complaint to the concerned department, our supervisor will call you back soon with the solution” (Which never happened in last month) It is their favorite liner, may be they were asked to say so?
They promised us to solve the issue in 2 days. All we were asking was for only for a replace. After a continuous follow up they sent a boy to pick up the defective piece. Please note this point. They didn’t come with a new replacement piece, they just came to pick up the defective piece saying that the new piece will be delivered within a week and it’s a procedural delay. As soon as the new product arrives we would deliver it to you, sir, said the guy.
After a week passed by to our satisfaction the product was delivered. But, our satisfaction faded as we unpacked the kit. We were shocked to see the same product being delivered to us. How do we know this? Since we are in media, our basic instinct of investigative nature gave us an idea of sticking a tiny piece of mark in the previous defective piece. And we got our lovely piece of mark back.
Deciding instantly to take up Naaptol with the issue we contacted again on the above number and demanded executives to take the product back and give the refund. From here we wanted to know what actually is happening in Naaptol. I as the admin of 99mag.com been calling continuously everyday and explaining the situation and asking for refund to numerous executives. Everyday they promise that supervisor will call back as soon as possible with the solution as my complaint has already been taken into consideration.
Yet, after a month nothing has been done. We are silent, they are silent. We want to see for how long they want to drag this issue.
We as a strong Online Media & Magazine will not allow you Naaptol to cheat public and to live peacefully on people’s hard-earned money, without delivering what they deserve. This is to bring to your kind attention and warn that you should immediately stop all your product promotions till you resolve our issue. Now, you have to solve not only our issue, you also have to resolve numerous customer’s issues as we are trying to personally meet all the customers and take their video footage of defective products and their complaints, which will be aired soon in the website. We want to intimate you that we have called you en number of times to refund the money but to no avail. We have been calling your call center executives from past 30 days in order to get refund for the used product and the same product, you have delivered to us, yet, you have not tried to contact us for the same in spite of repeated requests. Now, how you plan to deal with this situation, you have to decide as we are compelled to approach consumer court and decided to bring your wrong products and services to justice.
We are also thinking to pull you for your wrong acts by publishing about your bad products and shabby services through various newspapers. If you are not bothered about your customer’s complaints, you should be least bothered your plans to sell products now.
WE AGAIN REQUEST YOU FINALLY, BEFORE WE TAKE UP YOUR ISSUE WITH HIGHER OFFICIALS, IN ANTICIPATION THAT YOU AS THE OWNER OF NAAPTOL (If you are reading this article) that you may be not aware of these issues and you were wrongfully conveyed about the operations by your team, give you little time of more 7 days to resolve this issue. We would like to suggest you that you take personal attention before delivering the products and above all give warmth service and fair support after sales. This will be your real success.
We are waiting..
NOTE: We are not showing any images and video of the defective product in anticipation that at least by now you will realize your mistake and recourse your entire process of operations, overlooking which may force us to do the same. After all “Forgiveness is the best policy.” If you intend to change your policy and operations, we will be very much happy.
99mag Team & Admin.
QUESTIONS TO NAAPTOL
- Have you decided to make money like this? Selling shabby products and not giving after sales support?
- Are you not afraid with Indian Judiciary System?
- Are you not ready to change?
- Will you take the customer’s issues promptly and genuinely?
- Are you least bothered about consumers feelings and their money?
- Are you ready to stop your corrupt practices and determined to change your operation style?